Holiday Inn Express Charlotte West - Gastonia

Rooms were quiet and comfortable and the staff was very friendly!

Wi-Fi was great, no problems there. With other hotels it can be a real hassle or really slow. Enjoyed breakfast and staff was great.

Hotel staff helped me print out some documents behind their desk when the woefully inadequate printing center computer crashed.

Coffee machine had someone else's spent coffee/filter packet in the hopper when I went to use it.

Everything was nice for the short stay. I appreciated the quick checkout.

I was at a district meeting for my church and I arrived in Gastonia at 8am Friday morning. By 2pm, I was tired!! I arrived at the hotel shortly after 2pm and asked if I could check-in early. She pulled up my reservation and said my room is ready. Check-in took all of 3 minutes and I was on my way to my room. I opened the door, put my bags down and looked around. My room was very clean. The bathroom was clean and beds felt so good! There were firm and soft pillows. I would definitely stay here again if I'm in the area. I had to travel on I-85 to find a decent restaurant but it wasn't a hassle. Front desk has great customer service, keep it up!!

Breakfast was good. Room was ok. Bed was comfortable.

Lack of signe at entrance. Hotel is up on a hill and hard to see from road. Had to ask where entrance was.

Very nice with a very affordable price!!!

Everything except the electrical outlets.

I did not like not having electrical outlets where the bedside table is. The outlet was located behind the bed between the mattress and wall. I needed to plug up a medical device (c-pap) and it was inconvient to get to. Also a lot of chargers for phones, IPad, etc. get pretty warm while charging. This was another worry I had about the location of the outlet. It should be out in the open with ventilation so that it does not overheat. This is a safety concern. Also first night when I went to take a shower we did not have any towels or wash rags in the bathroom. Called front desk and was told they had them but was busy and could not bring them up. I had to go and get them. Not a big problem but would have been nice to know when we checked in that our towels and wash rags were not ready for room yet. Then we could have got them when we came back to the room for the night.

People in pool after hours and making lots of noise. My room was beside the pool and noise kept me awake when I went to bed.

mix up in sign in

Had to know where it is to get there. Unusual path to the hotel.

Extremely clean facility. Excellent breakfast area and the hotel theme to cotton industry was visually very interesting. Quick access to interstate.

Pretty lonely location with respect to restaurants. There is a gas station nearby